Norwood Green

Love, Laugh & Learn Together

Attendance and Punctuality

At Norwood Green Infant and Nursery school, we believe it is very important that children arrive to school on time and attend every day to make the most out of their learning opportunities and to achieve high standards in their education.


We are committed to working with parents and families to achieve high levels of Punctuality in all Year Groups. School for Reception and KS1 children begins at 08.45am, where children can enter their classes and begin the days learning. The doors are closed promptly at 9am. Arrival after 9am is not acceptable. It can have a negative effect on a child’s education and can cause an inconvenience to other children office staff and class teachers. It also can accumulate towards “Lost Learning”

  • 5 minutes late each day = 3 days of lost learning
  • 10 minutes late each day = 6.5 days of lost learning
  • 15 minutes late each day = 10 days of lost learning
  • 20 minutes late each day = 13 days of lost learning
  • 30 minutes late each day = 19 days of lost learning

If your child is late you will need to sign them in at the front office. Persistent lateness is monitored by our Education Welfare officer and can be referred to Hounslow Council. It is important to ensure that good sleep routines are established and enough time is allocated for traffic. Please feel free to discuss with us if there are any problems getting your child to school on time.

Sickness and Absence

If your child is going to be absent from school, you will need to report it to the school as soon as possible on the first day. This can be done by ringing the school on 0208 574 1456 or via ParentMail.

To report absence via ParentMail you will need to:

  • 1) log on and click on Notify absence in the left hand option menu
  • 2) Click on your childs name
  • 3) Click on the add option
  • 4) Fill in the form including the reason and duration of absence
  • 5) Click on Submit

If a parent fails to notify the school, the child will be marked as unauthorised absence on the school register. For absences longer than 3 days, all parents are required to present medical evidence.

Please ensure that the school has the correct contact details on our system by notifying us of any changes to mobile phone numbers, address or emergency contacts.

Unauthorised Absence

Term time holiday is not permitted at our school. We are not able to authorise any time off during the school term for holidays abroad. It is important that your child attends school every day unless they are ill or have a medical appointment.

Any unauthorised absence will be treated as a serious matter and can be referred to the Education Welfare officer and Hounslow Council. Parents may also be fined and may lead to the child being removed from the school roll. Evidence and documentation may be requested for exceptional circumstances and emergencies.

Please read our Attendance and Punctuality policy for more details.